Delete Your Account
We're sorry to see you go. If you wish to delete your CF Alpha Logistics account and associated personal data, please follow the instructions below.
How to Request Account Deletion
Send an Email Request
Send an email to support@cfalphalogistics.com from the email address associated with your CF Alpha account.
Include Required Information
In your email, please include:
- Subject line: "Account Deletion Request"
- Your full name as registered in the app
- Your phone number associated with the account
- Which app(s) you use: User App, Rider App, or Vendor App
Wait for Confirmation
We will process your request and send you a confirmation email within 30 days. Your account and associated personal data will be permanently deleted.
What Data Will Be Deleted
- Your account profile and login credentials
- Personal information (name, email, phone number)
- Saved addresses and delivery preferences
- Order history and transaction records (after legal retention period)
- App usage data and preferences
Important Notice
Some information may be retained for legal, regulatory, or accounting purposes as required by law. This may include transaction records and invoices. Such data will be securely stored and deleted once the retention period expires.
Need Help?
If you have any questions about account deletion or your data, please contact our support team.